A Bar Attendant or a Bartender or a Barman generally serves drinks or beverages at a bar, restaurant or any other dining or drinking place. The bar attendant may serve alcoholic or non-alcoholic drinks based on customer’s preference. He may also serve food. The bartender is generally an expert in mixing drinks and making cocktails.
Skill Requirements
- Great communication skills. Should be able to converse fluently in English and few local languages.
- Jovial and people friendly attitude.
- Must love music and parties.
- Pleasing persona and polished looks.
- Be able to get along with other bar attendants and restaurant staff.
- Be creative. Should be able to concoct new mixes and drinks based on customer demands.
- Must be attentive and ensure all customers are billed correctly.
- Must be speedy enough to create customer’s orders within a short span of time.
- Should know how to use of credit card swipe machines.
- Basic knowledge of computers and billing systems.
- Knowledge of basic accounting and mathematics to ensure correct billing.
Job Duties
- Ensure all the ingredients, cutlery and other items are in stock before the bar or the restaurant opens.
- Ensure all the pre-preparations are also completed before the bar opens.
- Take orders from customers. Ensure the customer is permitted to have alcoholic beverages as per local laws. In case of doubt, politely ask for any age proofs without sounding offensive.
- Mix and serve drinks as per customer’s orders.
- Prepare and serve food to customers.
- Ensure the bar counter and the adjoining area is clean. Pick and dispose used plates or any other debris.
- Politely ask customers for a repeat of the drink.
- In case of any fights or undesirable incidents, inform the security or the bouncer at the earliest.
- Create a bill on customer’s request or when the bar is about to shut.
- Collect payment from the customers and process it.
- In case of credit or debit card payment, take a signed copy of the bill from the customer.
- Do an inventory check of all the items once the bar is closed.
- Ensure the area is cleaned thoroughly before leaving.
- Supervise junior attendants and help in their training.
Work Conditions
- Will have to work in a bar, lounge, pub, nightclub, restaurant, hotel or any other dining or drinking place.
- Work timings will be mostly evening to late night.
- Will have to work in a crowded environment with loud music.
- Work involves being on feet throughout working hours.
- Will have to work on weekends and holidays.
Educational Requirements
- Under graduate or Graduate in any field.
- Must have completed a course on bar tending.
- Candidates who have completed a course in culinary skills or hospitality will be preferred.
- Previous experience as a bar attendant will be an added advantage.
Tips for Job
- Be courteous and helpful.
- Always ensure superior customer service.
- Thank the customer on receiving a tip.
- Serve each and every customer with a smile.
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